Terms of service

Please contact us immediately if a mistake has been made when placing your order. We do not give refunds for change of mind, but we may be able to correct any errors in the order process prior to shipment. Please ensure all surcharges are paid when ordering from our premium range, otherwise your original selection will be substituted for another meal you have ordered.

We make menu changes weekly. If the item you have ordered is no longer available, it will be substituted with the newly added item.

If the meal you receive is different to what you purchased online, is damaged, or is otherwise not as expected, please contact us immediately at admin@mrmeals.com.au to discuss further options. See our terms of use for more information.

Prior to consuming any products from Mr Meals it is important to note that we make a variety of dishes in our kitchen. We cannot guarantee any products sold on our website are completely free from any allergen such as eggs, fish, milk, peanuts, sesame, crustaceans, soy, nuts, tree nuts, gluten, lupin and sulphites.

If you have a serious allergy it is advisable you do not purchase meals from Mr Meals as we cannot guarantee the complete absence of these ingredients from our products.

Although we purchase all our chicken, meat and fish boneless, our supplier cannot guarantee the 100% removal of all bones. So, we do advise caution when consuming the meals as they MAY contain bones.

Our meals are made fresh daily in our own kitchen. We always aim for precision, but please allow for a 5g to 10g discrepancy in the actual weight of the meals, and reasonable variance in ingredient and nutrient quantities.

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